We strive to ensure complete customer satisfaction. Below are the terms and conditions for our return and refund policy:
Return & Exchange Eligibility:
Returns are accepted within 14 days, and exchanges within 30 days from the date of delivery.
Items must be unused, in their original condition, and returned in their original packaging with all tags and proof of purchase attached.
Non-returnable items include personal care goods, hygiene items, and perishable products, unless defective.
How to Initiate a Return:
Contact our customer support team at support@example.com or call +123456789.
Provide your order number, reason for return, and clear photos of the product.
Our team will review your request and respond within 3 business days.
Refund Process:
Refunds will be issued to the original payment method within 7-14 business days after receiving and inspecting the returned item.
Original shipping fees and return delivery charges are non-refundable, unless the return is due to a defect or our error.
